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Feedzai

Bank and payment RiskOps platform

Feedzai combines transaction fraud, scams, digital trust, AML transaction monitoring, and risk operations. Digital Trust adds behavioral and device context. Genome supports visual investigations. The evaluation should connect payment decision speed to the quality of the later investigation and model feedback.

Our assessment

Broad fraud and AML coverage. Merchant verification, underwriting, and identity capture require a detailed scope check.

Best fit and limitations

A strong candidate for banks, issuers, payment providers, and acquirers with high-value real-time fraud use cases. The strongest test includes both customer-session signals and payment outcomes.

  • Continuous digital authentication is not the same as initial legal identity verification.
  • Do not assume every RiskOps module is included in one contract.
  • Screening uses Neterium and external data feeds. Confirm each license, regional reporting, and current Genome packaging.

Tools 7

RiskOps platformShared risk operations
+
  • Connect data, analytical models, and operational controls
  • Fraud, identity, and AML product families
Source 1
Transaction fraud + scam preventionPayment risk
+
  • Risk decisions across payment activity
  • Customer behavior and transaction context
Source 1
Digital TrustDevice and behavioral intelligence
+
  • Behavioral biometrics and device analysis
  • Signals for malware and remote-access threats
Source 2
AML Transaction MonitoringFinancial crime monitoring
+
  • Rules and behavioral profiles with ML prioritization
  • Investigation and suspicious activity reporting support
Source 3
Watchlist ScreeningConnected screening
+
  • Neterium matching API with licensed sanctions, PEP, and media data
  • Matching alerts enter Feedzai Case Manager
Source 6
GenomeVisual link analysis
+
  • Explore relationships between entities and transactions
  • Investigate connected fraud and money-laundering patterns
Source 4
RiskOps StudioUnified risk configuration and investigations
+
  • Configure strategies, review investigations, and monitor operations in one workspace
  • Use documentation assistance and proactive investigation guidance
  • Inspect score contributors and threshold trends
Source 8

AI capabilities

Predictive models + RiskOps Studio guidance

Feedzai combines transaction and behavioral models with RiskOps Studio assistance for documentation, strategies, and investigations. Public guidance features do not establish autonomous case clearance or policy publication.

Score transaction riskPrioritize AML alertsExplain documentation and investigation context
What to validate

Validate model performance separately from generated guidance. Confirm human approval and permissions before using proposed changes.

Source 8

Implementation

Integration checklist
  • Instrument relevant digital sessions and connect payment decisions to outcome labels.
  • Test p95/p99 latency, degraded-mode behavior, and transaction replay.
  • Map payment events, account history, dispute outcomes, and review decisions to stable IDs.
Commercial scope

Quote required. Ask for pricing by decision volume, digital intelligence, AML, screening, analytics, and implementation.

Questions for the demo
  1. What incremental lift comes from device signals over our transaction-only baseline?
  2. How are scam victims distinguished from account-takeover attackers?
  3. Can we backtest a rule or model without affecting live decisions?

Engineering

Your systemInputs & context
FeedzaiChecks & signals
Your controlsDecision & review
Illustrative integration boundary. Confirm the actual interfaces and decision authority.
Inputs
Customer records, payment parties, and client-managed screening lists · Customer data structures and configured risk rules · Customer, transaction, device, behavior, and selected third-party signals
Outputs
Screening matches in Feedzai Case Manager and screening audit records · Mapped and validated schemas, risk strategies, and investigation context · Risk profiles, configured rule/model outcomes, and investigation context
Webhooks
Not verified in public documentation.
Decision timing
Customer and transaction screening are described as real-time. Periodic list checks and data-provider SLAs remain separate constraints.
Deployment
Deployment options not verified.
Dependencies
Configured screening frequency and licensed risk-data feeds · SSO, IP allowlisting, and API credential setup · Self-service schema mapping and tests before use · Selected Feedzai products and data connections · Backtesting and challenger testing for policy/model changes
Verified details 15
  • Inputs

    Customer records, payment parties, and client-managed screening lists

    Source Checked 2026-09-18
  • Outputs

    Screening matches in Feedzai Case Manager and screening audit records

    Source Checked 2026-09-18
  • Decision timing

    Customer and transaction screening are described as real-time. Periodic list checks and data-provider SLAs remain separate constraints.

    Source Checked 2026-09-18
  • Connected provider

    Neterium

    Source Checked 2026-09-18
  • Connected provider

    Acuris

    Source Checked 2026-09-18
  • Connected provider

    LSEG World-Check

    Source Checked 2026-09-18
  • Dependency

    Configured screening frequency and licensed risk-data feeds

    Source Checked 2026-09-18
  • Inputs

    Customer data structures and configured risk rules

    Source Checked 2026-09-18
  • Outputs

    Mapped and validated schemas, risk strategies, and investigation context

    Source Checked 2026-09-18
  • Dependency

    SSO, IP allowlisting, and API credential setup

    Source Checked 2026-09-18
  • Dependency

    Self-service schema mapping and tests before use

    Source Checked 2026-09-18
  • Inputs

    Customer, transaction, device, behavior, and selected third-party signals

    Source Checked 2026-09-18
  • Outputs

    Risk profiles, configured rule/model outcomes, and investigation context

    Source Checked 2026-09-18
  • Dependency

    Selected Feedzai products and data connections

    Source Checked 2026-09-18
  • Dependency

    Backtesting and challenger testing for policy/model changes

    Source Checked 2026-09-18
Illustrative contract

An example for your internal adapter. This is not a vendor endpoint, request, or response.

json
{
  "contract": "internal-risk-review/v1",
  "vendorId": "feedzai",
  "internalCorrelationId": "example-001",
  "vendorRecordId": null,
  "control": "Shared risk operations",
  "evidence": [],
  "status": "pending",
  "decision": "review",
  "requiresHumanReview": true
}
Integration limits
  • Illustrative internal integration contract. This is not a vendor request, response, endpoint, or SDK example.
  • Empty country, deployment, or provider lists mean not verified in this review. A documented country refers to the specific product noted in its source, not universal platform coverage.
  • Provider scope varies between customer and transaction screening. This reference does not document a general Feedzai webhook protocol or establish all providers as included in a license.
  • The August 20, 2026 product article describes setup controls, not a public endpoint specification.
  • The platform combines multiple products. Published detection percentages were not treated as comparable accuracy measurements.

Sources 8

Source review dates are shown above. Product claims come from public sources. Fit, limits, and evaluation questions are our analysis. This is not a hands-on performance test. Methodology · Changelog